Does TRU accept returns without a receipt?

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5 replies [Last post]
Nebraska's picture
Joined: 2012-01-03

I somehow managed to pick up a few extra 30th Iron Grenadiers & cannot find my receipt. Will TRU take them back? I'm cool w/store credit knowing I will use it.

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Blanka's picture
Joined: 2012-01-03

Nope. Not anymore. No receipt, no return. WalMart is pretty much the only place that'll take stuff without a receipt anymore. So...I'd say take them there, and save yourself a trip.

Joined: 2012-01-04

I've heard TRU clerks tell customers that they can look it up if you scanned your Rewards Card at the time.

Anonymous (not verified)

Yes, but they will only give you Geoffry Bucks which can only be spent on select items, like Swedish Fish.

Joined: 2012-01-11

Sometimes they can look up the sale by the credit card you used or if you gave a phone number if you don't have the rewards card. Either way good luck.

Brian's picture
Joined: 2010-06-07

I've had some stores take items back so long as they are current and in the system, for store credit/gift cards.

Now is a good time to do it after the holidays.